Salesforce for Dummies, 7ed

Ken Lloyd, Ph.D. (Encino, CA), is a nationally recognized consultant, author, and newspaper columnist with specialties in organizational behavior, communications, and management development. His frequent television and talk-radio guest spots have included Good Morning America, CNN, and Morning Edition on NPR. Dr. Lloyd teaches frequently in the MBA Program at the UCLA Anderson School of Management and he continues to lecture at various universities and speak before numerous organizations and associations. He is a member of the American Psychological Association and the Society for Industrial and Organizational Psychology.